For court reporting agencies and other litigation support firms

Rates setup workflow

After setting up basics and entities, set up billing and pay rates, and related information by following this workflow:

Service Item Subgroups
 

Set up basic categories (Subgroups) of miscellaneous billable services (service items), such as Exhibit and Video. In the next step, enter your service items into these categories (such as Copies and Bates Stamping into Exhibit). Then, when billing, you can locate individual items quickly in their small subgroups, instead of scrolling through a long, undifferentiated list of all of your miscellaneous service items. (in Setup menu)

Service Item Master
 

RB9 organizes service items into a set of categories, called the Service Item Master, where you can add/delete service items, and set default billing and pay information for individual service items. (in Setup menu)

Rush Type Master
 

Enter your company’s expedited (rush) delivery services along with their default billing and pay information into the Rush Type Master. Instead of setting up billing rate tables for rush charge choices, use the Rush Type Master to set increases of your base rates for different expedited deliveries. This drastically reduces the number of billing rate tables you will need to set up. (in Setup menu)

Billing Rate Groups
 

Set up Billing Rate Groups, basic categories of billing rates, such as Standard, Preferred, and specific cases. Billing Rate Groups are similar to Service Subgroups. (in Setup > Lists > Accounting menu)

Once you have Billing Rate Groups set up, you can attach contacts, firms, and parties.

Billing Rates
 

For each billing rate group, create as many billing rate tables as you need. (in Setup menu)

Pay Rate Groups
 

Set up basic categories of pay rates, such as experience levels and affiliate agencies. Pay Rate Groups are similar to Billing Rate Groups. A resource must be connected to a pay rate group. (in Setup > Lists > Accounting menu)

Pay Rates
 

For each pay rate group, create as many pay rate tables as you need. (in Setup menu)

Billing Sets
 

Billing Sets contain service items that are usually billed together. They will speed up your billing process because instead of selecting items one at a time, you choose one of your preset groups of items. (in Setup menu)

Pay Groups
 

If resources have different pay dates and cutoff dates, group them according to their pay period (frequency). These Pay Groups are unrelated to Pay Rate Groups, which classify resources according to their pay tier. (in Setup > Lists > Resources menu)

Pay Dates
 

After setting up Pay Groups and at the beginning of each year, set up pay dates for each pay group. (in Setup menu)

Invoice Headers
 

RB9 automatically generates a standard invoice header for each witness based upon your input. Create your own custom headers for specific circumstances, and organize them into groups to save you time locating one when billing. (in Setup menu)

Invoice Messages
 

You can create and group invoice messages in a similar way to invoice headers (above), which can then be selected and modified on individual invoices. (in Setup menu)

Next: Set up accounting defaults

After setting up rates and related information, customize RB9’s Chart of Accounts.