Access your online office
Log in here to manage your OMTI subscriptions, download invoices, contribute to the Idea Collaborator, and more.
Customer Portal full URL: https://support.omti.com/
If you use the Customer Portal, click here for the full Customer Portal privacy policy.
Don’t know/forgot your password?
If you don’t know your log-in password, click Forgot Password in the sign-in area. The system will email you reset instructions. For security reasons, Forgot Password can be used only once within 24 hours.
Your email must already be included in your company’s Users list in the customer portal for Forgot Password to work.
Your entire staff can use your online office
Give staff who use OMTI products access to your online office, so they can use features like:
- Idea Collaborator, where users post suggestions for new features in OMTI products, and vote on other users’ suggestions
- Training calendar, where they can check their schedule for learning OMTI products.
- KnowledgeBase, where they can find information about OMTI products, such as what was updated, added or fixed in RB9, RB Lite and RB Connect, and when
- RBXchange, free RB job exchange network where they can find other RB users across the US and Canada to exchange jobs with
- Support tickets, where they can ask questions of OMTI Support, resolve issues and maintain a paper trail
Everything you can do in your online office
Like RB Connect or MR Web online offices, you can log in to OMTI to get copies of invoices, manage subscriptions and more.
Broken down by area, this list includes everything currently featured in our customer portal. Depending on your access level, every feature might not be visible and/or accessible.
You decide who can access your office and at what level
Most areas of the customer portal are open to users. An exception is the Billng area, where you designate who has access, such as your accounting department. These designated users receive automated notices from our system when it bills your credit card. They can use your online office to download, print, and pay invoices, and add, update or change which credit card to use for each product you subscribe to.
Another exception is that only users you designate as Admin-level can enter new users, restrict users’ access, and update company information in your online office.