Adding witnesses

The first step in Turn In is to create the witness record(s) for the job. If resources turn in through RB Connect, most of this information will be entered automatically in RB9. If resources do not turn in files online, you can generate RB-PDF Transcripts from ASCII files you upload here.

Continued from Generating invoices.

  1. Enter required information

    1. In View Turn In-Job# window, click Edit, then click plus button in Witnesses pane.
    2. In the New Witness panel, a witness name appears in *Witness (required) if one was scheduled in RB9 for the job.
      • If there is no name or if it is incorrect, enter the correct name in the field.
      • If there are multiple witness names in the field, choose one to add to turn-in first, delete the rest. Then repeat “Add witnesses” step for each witness.
    3. Click *Resource field’s lookup button >
      1. Lookup Task
        If resources were assigned to the job’s tasks in Calendar, the Lookup Task panel lists all assigned resources by task. (See Assigning and pre-assigning resources.)

        Click the hyperlinked task in the list to select the associated resource.

      2. Lookup Resource

        Select this option if:

        • No resources were assigned to the job. If RB9 alerts you when you select Lookup Task that no one was assigned, click OK in the popup, then use Lookup Resource.
        • Someone other than the assigned resource did the task.

        To search for a resource, see Looking up resources.

  2. Enter other information

    Other witness information is not required by RB9. It can be entered before or after saving the witness.

  3. Save entry

    In the New Witness panel, click Save >

NEXT: Enter ordering parties

Enter information from resources about who attended the job and requested services. Alert contacts about uploaded files. See Adding ordering parties.

Reference
Step-by-step instructions