System-wide defaults for RB Connect.
Continued from Customizing global preferences.
The name of the site as you want it to appear in browser tabs and in Connect Site drop-downs in RB9.
(Uneditable) The web address of the contact side of your RB Connect
(Uneditable)The web address of the resource side of your RB Connect
The reply email address for your RB Connect comes from the default designated in Setup > System Preferences > General > Email. To select a different address for emails from RB Connect, click and select one from the dropdown. See Email preferences.
To link the contact/resource to business unit(s):
Click in the Business Units for Contact pane. In the Add Business Units panel, check the box(es) of BU(s) the contact/resource side should be associated with. See Lookup panel. Click Save.
Normally, you select all of your business units, unless you purchased additional RB Connect licenses connected to the same RB9 database.
To change the default business unit for the contact/resource side:
ClickTo remove a business unit from the list:
Check the BU’s box, then click(Uneditable) List of all RB Connect plug-ins you have
If you have multiple business units (branch offices), it will be difficult for clients to choose the right business unit when they are entering job requests. For that reason, it is recommended that you create a dummy business unit called Connect Order and make it the default business unit. Then your calendar staff will make the determination as to which business unit should handle a request.