RB User Guide > Program Basics > Log in > Logging into RB
Verifying your device
If you are signing into RB9 on a device for the first time or on a non-“trusted” device, e.g., a public computer, you might be asked to verify the device before you can access RB9 using two-factor authentication (2FA).
Continued from Logging into RB.
- If the Request Verification Code screen appears, click the radio button for where you want your verification code sent (e.g., email address or mobile phone), then click Request.
- Check your messages for the code, then enter the code in the Verification Code screen’s boxes. You have 5 minutes from when you requested a code to enter the code. If you miss the deadline, repeat these steps again. If you did not receive a message with a code, click Didn’t Get a Code and follow the instructions.
- Depending on the device:
- If this is a device that you want to sign in on without entering a verification code each time – leave Remember this browser as trusted browser checked and press Enter or click OK.
- If you are logging in on a public device or a device you want to verify each time – uncheck the box. Click OK.
- The main RB9 web page appears.
NOTE: Do you trust this device?
If you use RB9 on public machine, for example, a shared device or a computer in a public library, remember to uncheck the Remember this browser as trusted browser checkbox. If you leave it checked, the browser will be registered as trusted browser, and RB9 will not ask for two-factor authentication again within 2 years unless you delete the browser's cookie manually.
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