Overriding commissionable amounts

RB9 calculates commissions by multiplying the commissionable amount by the sales rep or resource’s commission rate. (See Entering pay information.) The commissionable amount is calculated and stored for each invoice by adding all of the service items that are marked as “commissionable.” Whether a particular service item is commissionable or not is specified in the Service Item Master. (See Entering billing & pay rates.) However, you can override the calculated commissionable amount using this function.

  1. Payables > Override Sales Commission
  2. In the Search By pane, no specific filter is required, but you must use at least one of the search filters:
  3. Click search button. RB9 lists all of the invoices that meet the specified search condition(s).
  4. To override the commissionable amount for an invoice, click its hyperlinked invoice number.
  5. In the View Sales Commission window, click Edit.
  6. In the Edit Sales Commission window, enter the new amount in:
  7. Click Save.
NOTE: Correct Sales Rep or Client Of

If the wrong resource appears in Sales Rep or Client Of, update the resource in the Edit Sales Commission window by clicking options button > Lookup Resource next to the name and selecting the correct resource. (See Looking up resources.)

Reference
Step-by-step instructions