Pricing guide > Decision tree > Step 4
STEP 3: RESULT
No additional users:
$0
You can add or delete other users at any time ($60/month/user) or cancel your subscription at any time.
STEP 4:
MR8 includes Standard Support, but you can upgrade to Premium Support.
Do you want to upgrade to Premium Support from the included Standard Support?
YES | NO
Standard Support
Included in the system fee and covers product support via phone, remote, live chat, email, fax and our web site. It also includes downloadable MR updates.
Premium Support
Includes all the Standard benefits, plus extended support hours so you can schedule updates for after-hours and contact OMTI Support in an emergency (incurs additional charges). With Premium, you also get priority call-back on support calls, full-service update installations and more.
Downloadable MR cost calculator