RB User Guide > Receivables > Enter Other Transactions > Refunds

Recording refunds made

Since RB9 is not a general accounting system, you write refund checks for duplicate payments or overpayments (including any remaining retainer funds) using your accounting system such as QuickBooks. However, you should still record the refund transaction in RB9 so that the Payment Transactions log is complete.

1. Receivables > Enter Other Transactions
2. In Enter Other Transactions window, click New > Refund.
3. In the New Refund window’s Lookup Invoice No., type the invoice number and click .
4. Basic information about the invoice and its related client appear in the Invoice Info pane. Click any active to view and edit details about the related client.
5. Enter the following information in the Refund pane:

   • *Transaction Date

     Required. The refund date. Default is today.

   • *Amount

     Required. The refund amount. Default is the invoice amount.

   • Account No.

     A refund credits the Checking account. Select an account to be debited in the drop-down.

   • Check No.

     Your check number.

   • Check Date

     The actual date on your check.

   • Remarks

     Reason for the refund.
6. Click Save >
   • Save & New: To enter another refund.
   • Save & Close: If you have no more refunds to add at this time.
7. The refund appears in the Enter Other Transactions window, along with any other unposted transactions. Check the box and click Post to post the transaction(s).
8. RB9 posts the transaction(s). When finished, click OK in the popup that appears.

Reference

• Duplicate payments
• Overpayment
• Retainers

Step-by-step instructions

• Entering duplicate payments
• Applying retainers