RB User Guide > Receivables > Enter Other Transactions > Duplicate Payments

Entering duplicate payments

If you receive a check for an invoice that has been paid already, and you want to deposit the check (rather than return it); enter it as a duplicate payment in RB9 to record the payment.

1. Receivables > Enter Other Transactions
2. In Enter Other Transactions window, click New > Duplicate Payment.
3. In the New Duplicate Payment window’s Lookup Invoice No., type the invoice number and click .
4. Basic information about the invoice and its related client appear in the Invoice Info pane. Click any active to view and edit details about the related client.
5. Enter the following information in the Duplicate Payment pane:

   • *Transaction Date

     Enter the payment date. The default is today’s date.

   • *Amount

     Enter the duplicate payment amount. The default is the invoice amount.

   • Account No.

     A duplicate payment debits the Checking account. Select an account to be credited in the drop-down.

   • Check No.

     Enter the check number.

   • Check Date

     Enter the actual date on the check.

   • Remarks

     Enter information about the duplicate payment. The default is “Duplicate payment by.” Fill in the rest by entering the issuer of the check and other comments.
6. Click Save >
   • Save & New: To enter another duplicate payment.
   • Save & Close: If you have no more duplicate payments to add at this time.
7. The duplicate payment appears in the Enter Other Transactions window, along with any other unposted transactions. Check the box and click Post to post the transaction(s).
8. RB9 posts the transaction(s). When finished, click OK in the popup that appears.

NOTE: Record refunds too

If you issue a refund check for a duplicate payment, be sure to note the refund in RB9, so your Payment Transactions log is accurate. See Recording refunds made.

Reference

• Date Navigator
• Refund

Step-by-step instructions

• Recording refunds made