RB User Guide > Receivables > Enter Other Transactions > Debit Memo

Issuing debit memos

If a client bounces a check, or you want to reverse a previously issued credit memo, use a debit memo to increase the invoice balance. If the invoice has a full balance, you cannot issue a debit memo.

1. Receivables > Enter Other Transactions
2. In Enter Other Transactions window, click New > Debit Memo.
3. In the New Debit Memo window’s Lookup Invoice No., type the invoice number and click .
4. Basic information about the invoice and its related client appear in the Invoice Info pane. Click any active to view and edit details about the related client.
5. Enter the following information in the Debit Memo pane:

   • *Transaction Date

     Enter the debit date. The default is today’s date.

   • *Amount

     Enter the debit amount. It cannot be greater than the difference between the invoice amount and the current balance, which appear in the Invoice Info pane under Invoice Amount and Balance.

   • Debit Late Charge

     Enter the late charge amount that is being debited. (If field is grayed out, no late charge payment was previously paid.)

   • Debit Finance Charge

     Enter the finance charge amount that is being debited. (If field is grayed out, no finance charge payment was previously paid.)

   • Account No.

     A debit memo debits the Accounts Receivable account. Select an account to be credited in the drop-down.

   • Credit Client of Commission

     Click to select Yes to show this debit memo on the Sales Commission Report for the resource so that you can adjust (increase) the resource’s commission.

   • Credit Sales Rep Commission

     Click to select Yes to show this debit memo on the Sales Commission Report for the sales rep so that you can adjust (increase) the sales rep’s commission.

   • Remarks

     Enter the reason for the debit. The default is “Returned check.”
6. Click Save >
   • Save & New: To create another debit memo.
   • Save & Close: If you have no more debit memos to add at this time.
7. The debit memo appears in the Enter Other Transactions window, along with any other unposted transactions. Check the box and click Post to post the transaction(s).
8. RB9 posts the transaction(s). When finished, click OK in the popup that appears.

Reference

• Client Of
• Sales Rep