Downloading & viewing files

You can access repository files from the central repository or within a case, job, task, witness, firm, contact, resource or location window.

To view a repository file, download it, then open it in the associated program. You might also download files to archive elsewhere. (To view and edit RB9 information about a file, but not the file itself, see Viewing & updating repository file details.)

  1. Access file(s)

  2. Download & view file(s)

    1. Check the box(es) of any file(s) you want to download/view. Then:
      • In central repository, click Download.
      • In a View/Edit window, click download button.
    2. RB9 downloads and saves the file(s) based on your browser preferences. Depending on your browser, the file(s) might also automatically open in the program on your device associated with each file’s file type. Otherwise, locate the file(s) on your device to open and view. If you download more than one file at a time, they will be saved together in a folder labeled with the download date on your device.
TIP: Download a file from its detail panel

You can download a file from within its detail window, see Viewing & updating repository file details.

NOTE: Opening downloaded files

The file extension following the period in the file name (usually three letters like “doc” or “pdf”) tells your computer which program to use to open the file. Sometimes though, when you try to open a file, a window appears asking which program to use to open the file. This happens when you do not have a file association, which means that either you do not have a program registered to open the file or you do not have a program that is capable of opening that type of file. You must install and/or register a program that can open these files.

Sometimes after installing a new program, the new program takes over opening certain types of files. If you want the files to open in a different program, you must change the file association of these types of files to your preferred program.

To find out how to register or change the file association, refer to Microsoft Windows’ Help.

Reference
Step-by-step instructions