Finding most-scheduled clients

RB9 only

Find clients that had the most scheduled jobs during a particular time period. You can search by ordering client or scheduled by (typically secretaries and paralegals, not attorneys). This is a good way to know who your good clients are, and generate holiday card/thank you gift lists.

  1. Select client type

    1. Inquiry > Marketing Inquiry
    2. To search for:
      • Firms – Leave Category as Firm, the default.
      • Contacts – Select Contacts in Category drop-down.
    3. In Type drop-down, select:
      • Top N Calendar by Ordering – For ordering clients that had the most jobs scheduled in the time period.
      • Top N Calendar by Scheduled (contacts only) – For scheduling contacts who scheduled the most jobs in the time period.
  2. Update required information

    *Scheduled Date From/*Scheduled Date To (required) – Default is current month to date. To view clients within a different time period, change the date range (see Date Navigator).

  3. Restrict results

    With Top N Calendar by Ordering/Scheduling selected in Type, use the additional search filters to narrow the results returned, if desired:

  4. View clients & print envelopes/labels

    Click search button. All clients that fit the search criteria appear in the results pane.

Reference
Step-by-step instructions